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Tourism 15/02/2020 Certification of travel companies and hotels can be abolished
Certification of travel companies and hotels can be abolished

Tashkent, Uzbekistan (UzDaily.com) - It is planned to cancel certification of companies operating in the tourism sector. This was announced at a meeting of representatives of the tourism business APTA Networking Club – 2020 by the First Deputy Chairman of the State Committee for Tourism Development Abdulaziz Akkulov.

It is planned to cancel permits by increasing competition among entrepreneurs in the field. According to A. Akkulov, this decision will lead to an increase in the quality of services provided to tourists.

“Now the Certification Center (of tourism services under the State Committee for Tourism) is perceived as a supervisor. We plan to reformat its activities and turn it into an inspection, the main task of which will be to control the quality of the services provided not only by tour operators, hotels, but also by all companies that provide services to tourists. It will take about 1-2 years, ”said the deputy head of the State Committee for Tourism.

Quality control will be based on reviews and ratings of tourists. The inspection will compile a rating of companies, which should encourage organizations to improve service, the committee said.

Thus, hotels or a tour company that provides low-quality services will lose points and, accordingly, a position in the rating.

Abdulaziz Akkulov said that in the near future it is planned to adopt a document exempting travel agencies from certification.

“In the future, the need for certificates will also disappear from tour operators, hotels. In conditions of developed competition, when, for example, two hotels in the struggle for the client will strive to provide better services, the state will not need to intervene in the work of companies by issuing permits, ”he said.

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